Building condition surveys: what residents need to know

Why are these surveys happening?

Some early construction activities – like piling, excavation and heavy machinery use – can cause vibration or ground movement.

To help manage this, independent surveys are being carried out on nearby properties to create a record of their condition before work starts.

This helps:

• protect residents and property owners
• provide reassurance
• give a clear point of comparison if any issues arise later

What is a building condition survey?

It’s a simple visual check of your property, carried out by a surveyor.

The survey records its current condition, including any existing cracks, wear or damage.

It may include:

• walls, brickwork and surfaces
• roofs and chimneys (where visible)
• windows and doors
• driveways, paths and boundaries
• internal walls, ceilings and floors

Photographs are also taken to ensure there’s a clear and accurate record.

Will every property have the same survey?

Not always.

Most homes will receive a visual survey, but in some cases a more detailed structural survey may be needed.

This depends on:

• how close the property is to the works
• the type of construction activity happening nearby

Where a structural survey is required, it may involve closer inspection of cracks or movement and advice on monitoring during the works.

How do I know the surveyor is genuine?

Surveyors will always:

• carry official identification
• be able to confirm who they’re working for
• have details about the Whitesands Project
• arrive in clearly identified or branded vehicles (where applicable)

You should always ask to see ID before allowing access.

Will they need access to my home?

Usually, yes.

To get a complete picture, surveyors will normally need access to:

• the outside of your property
• key internal areas

External-only checks don’t always provide enough detail.

You’ll be contacted in advance to arrange a convenient time.

Do I need to be there?

Yes.

An adult occupant or authorised representative must be present to allow access during the survey.

Do I have to take part?

No – it’s entirely your choice.

However, taking part is strongly recommended, as it provides an independent record of your property’s condition before work begins.

What if I decide not to take part?

If access isn’t granted:

• this will simply be recorded
• a limited external inspection may still take place where possible

However, without a full internal survey, there may be no detailed record to refer back to later.

Will there be surveys after the work?

In some cases, yes.

Follow-up inspections may be carried out during or after construction to compare against the original survey.

Have a question?

We’ll continue to share updates as work progresses.

If you have any questions about surveys or the Whitesands Project, you can get in touch via the contact details on this page.