About this website

Our accessibility statement, our statement of disproportionate burden, our cookies policy.

Cookies

Cookies are small files saved on your phone, tablet or computer when you visit most websites.

We use cookies to store information about how you use this website, such as the pages you visit.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

We use 3 types of cookie. You can choose which cookies you're happy for us to use.

Your consent applies to www.dumfriesandgalloway.gov.uk.

Strictly necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name Provider Purpose Expiry Type
CookieControl dumfriesandgalloway.gov.uk Manages your cookie consent preferences 3 months HTTP
hide-alert-banner-token dumfriesandgalloway.gov.uk Remembers when you dismiss site alerts Session HTTP
CFID dumfriesandgalloway.gov.uk Used to keep a session with the website Session HTTP
CFTOKEN dumfriesandgalloway.gov.uk Used to keep a session with the website Session HTTP
gi_consent-saved dumfriesandgalloway.gov.uk Used to remember your consent preferences 3 months HTTP

JSESSIONID
 
eeaccess.dumgal.gov.uk Used to keep a session with the planning part of the website Session HTTP

JSESSIONID
 
Capita payment facility Used to keep a session with Capita payment application Session HTTP

VISITOR_INFO1_LI
 
YouTube Persistent cookie set by YouTube - if viewing an embedded video on our web site. 6 months HTTP

Analytics cookies

We use Google Analytics and Microsoft Clarity to understand how visitors interact with our website and improve its usability. These tools collect anonymised information such as:

  • how you arrived at the site
  • pages you visit and time spent
  • what you click while browsing

Google Analytics sets cookies like ga, gid and _gat to track usage and performance. Microsoft Clarity uses cookies such as CLID, clck and _clsk to provide session insights and behaviour analysis. Clarity also helps us identify usability issues through anonymised session recordings.

We do not allow Google or Microsoft to use or share this data for their own purposes.

For more details, see:

Name Provider Purpose Expiry Type
_ga Google Analytics Distinguishes users for analytics 2 years HTTP
_gid Google Analytics Tracks user sessions 24 hours HTTP
_gat Google Analytics Throttles request rate 1 minute HTTP
CLID Microsoft Clarity Identifies first-time Clarity visits 1 year HTTP
_clck Microsoft Clarity Persists Clarity user ID and preferences across pages 1 year HTTP
_clsk Microsoft Clarity Connects multiple page views into a single session Session HTTP
ANONCHK Microsoft Clarity Indicates if user ID is anonymised 10 minutes HTTP
MUID / MR / SM Microsoft Clarity Microsoft domain cookies for analytics and session tracking Varies HTTP

Marketing cookies

We are using pixel technology on our website and associated landing pages as part of our garden waste campaign. A pixel is a small piece of code that helps us understand how visitors interact with our content. 

This enables us to:

  • track conversions (e.g., when you sign up for the service)
  • measure campaign performance
  • retarget individuals who visited the page but did not complete registration
  • build custom and lookalike audiences for future campaigns

The data collected through pixels is pseudonymised and used solely for improving service communications and campaign effectiveness. We do not use this data to make decisions about individuals.

You can choose to opt-in or out of pixel tracking by adjusting your browser settings or managing cookie preferences at the bottom of this page.

Name Provider Purpose Expiry Type Privacy Policy
_gads Google Ad targeting, conversion tracking, retargeting 30 to 540 days HTTP Google
_fbp Meta (Facebook/Instrgram) Ad targeting, conversion tracking, retargeting 30 to 395 days HTTP Meta
_uetvid Microsoft (Bing) Ad targeting, conversion tracking, retargeting 395 days HTTP Microsoft
_scid SnapChat Ad targeting, conversion tracking, retargeting 30 to 395 days HTTP Snapchat
_qca Quantcast Ad targeting, conversion tracking, retargeting 30 to 395 days HTTP Quantcast
_rp Readpeak Native ad targeting, conversion tracking 90 to 395 days HTTP Readpeak
sa-user-id StackAdapt Ad targeting, conversion tracking, retargeting 90 to 365 days HTTP StackAdapt
n/a Jotforms Form data capture for campaign landing pages campaign duration HTTP Jotforms

 

This site uses cookies to store information on your computer.

Some of these cookies are essential to make this website work for you. Others show us how the website is used and can help us improve it.

Optional cookie settings

Analytical Cookies

Analytical cookies help us to improve our website by collecting and reporting information on its usage.

Marketing Cookies

We use marketing cookies to help us improve the relevancy of advertising campaigns you receive.