About this website

You can sign in to some council services using a mygovscot myaccount.

We use mygovscot myaccount to provide secure access to some of our online services.

What myaccount is

A myaccount is one username and password you use to sign in to different online services. 

You only need to register once. After that, you can use the same details across services, even if you move to another council area. 

What you can do with a myaccount

You can use your account to access services to:

• book a recycling centre visit
• pay for school meals
• report road defects

Why we use myaccount

Using myaccount means:

• you do not need separate logins for different services
• your details (like name and address) can be filled in automatically
• your information is kept secure
• it can speed up online applications

Create an account

You will be asked to register when you choose a service that uses myaccount.

To register, you’ll need:

• your name and address
• an email address
• a password

Some services may ask you to confirm your identity for security. 

Sign in

Once you have an account, you can:

• sign in using your username and password
• use extra security options like passkeys, fingerprint or face ID (if available) 

Problems signing in

If you’re having trouble signing in, try:

• checking your username and password are correct
• using the “forgot username” or “forgot password” options
• checking your email junk or spam folder for activation emails
• waiting 30 minutes and trying again if your account is locked

If you still cannot sign in, you can contact the myaccount support service for help.