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Strategies, policies and plans

A directory of all of the strategies, policies and plans that support the delivery of local services.

Our strategies, plans and policies shape the way we deliver services.

To assess the impact of our policies and practices to ensure they are fair and inclusive, we publish summaries of recent impact assessments.

Directory of all strategies, policies and plans

Customer Strategy

How we deliver clear, consistent, and accessible services to our customers, and how we will continue to drive improvement based on their needs.

Digital and ICT Strategy

Our Digital and ICT Strategy 2026 to 2031 sets out how we will use technology, digital services and data to improve council services.

Empty Homes Plan 2026 to 2031

The Empty Homes Plan sets out the direction, policies, plans and activity that will enable Dumfries and Galloway Council and partners to bring as many empty homes as possible back into use.