Service Update
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Sensory support for sight and hearing loss
Support for people who are deaf (sign language users), deafened, hard of hearing, deafblind or who have a visual impairment, including local support services and British Sign Language (BSL) interpreter services.
Our services and how to contact us
We support people who:
- are deaf (sign language users)
- are deafened
- are hard of hearing
- are deafblind
- have a visual impairment
Contact us
Contact the Sensory Support Team to arrange an individual appointment for advice and an assessment. You can also contact us on behalf of your local community group.
Telephone: 030 33 33 3001
Email: [email protected]
Available 9am to 5pm, Monday to Friday
Contact us through an online sign language interpreter: Contact Scotland BSL
Our services
Our team is made up of a number of different roles, including:
- a senior social worker
- social work assistants
- vision rehabilitation specialists
We can visit you at home to assess what support you may need. This includes:
- advice and support on how to make the best use of residual hearing
- social and emotional support
- installing doorbells or phone devices which flash when activated to alert you that there is someone at the door or on the phone
- installing deaf fire alarms
- installing TV amplifiers
- providing equipment to people with a visual impairment following assessment
- one-to-one training for children and young people with a vision impairment
If you have a social landlord or a private tenancy, your landlord is responsible for ensuring compatible fire alarms.