The protocol brings together multiple groups involved in the Public Protection Partnership like police, social work, health services, education and third sector organisations to make sure that every missing person case is handled with care, urgency and compassion.
But Public Protection is at its best when everyone, including the public, can help to prevent people from going missing, or to make it easier to respond when they do. That’s why it’s important to know about two key protocols which can help in keeping the most vulnerable people safe.
Herbert Protocol: For People Living with Dementia
If you care for someone with dementia, the Herbert Protocol is a simple form you can fill out in advance. It includes key information like their routines, medical needs and a recent photo. If they ever go missing, you hand the form to police so they can act fast.
- Fill out the form.
- Add a photo.
- Keep it somewhere safe.
- Call 999 if they go missing.
Download the Herbert Protocol form here.
Philomena Protocol: For Children and Young People at Risk
The Philomena Protocol is designed to help police respond quickly when a child or young person goes missing, especially those in care or with complex needs. Carers and support staff fill out the form with the young person’s input, so police have the right information from the start.
- Fill out the form.
- Involve the young person.
- Keep it safe.
- Call 999 if they go missing.
Download the Philomena Protocol form from the Police Scotland website here.
This work is part of a wider commitment by the Dumfries and Galloway Public Protection Partnership to protect vulnerable people and support families. Because when someone goes missing, every second counts, and every action matters.