Self assessment and continuous improvement

Staff from across the council took part in these assessments, they shared their views on what is working, what could be better, and what might need to change in the future.

To make this information easy for everyone to access, we have created short summaries for each service. These summaries explain the key strengths, key areas for improvement, cross cutting themes and the next steps.

Read the service report summaries

Enabling and Customer services includes the following services:

  • Assessor and Electoral Registration Officer
  • Business Management
  • Customer and Digital
  • Finance and Procurement
  • Governance and Human Resources

Read the summary reports for services relating to Enabling and Customer services.

Economy and Infrastructure includes the following services:

  • Economy and Environment
  • Facilities, Waste and Neighbourhood Services
  • Transport and Infrastructure

Read the summary reports for services relating to Economy and Infrastructure services.

Education, Skills and Community Wellbeing includes the following services:

  • Education Resources
  • Schools Services – coming soon
  • Thriving Communities

Read the summary reports for services relating to Education, Skills and Community Wellbeing services.

Social Work services includes the following services:

  • Adult Services and Housing Options and Homelessness
  • Children, Families and Justice Service 

Read the summary reports for services relating to Social Work services.