Advice on a range of consumer problems is provided in partnership with Advice Direct Scotland.
Report a scam
Tell us if you’re worried you’ve been scammed or have witnessed suspicious activities, including:
- traders calling on you to offer home improvement services such as gardening or roofing
- misleading descriptions or pricing of goods or services
- traders supplying under 18s with age restricted products such as cigarettes, vapes or fireworks
- the sale of fake goods
Report it and we’ll investigate.
Report a scam or illegal trading
You can also email or call us.
Email: [email protected]
Telephone: 030 33 33 3000
Get consumer advice
The National Consumer Advice Helpline can provide information and advice on a range of consumer issues including:
- faulty goods and services
- scams
- buying a used car
- holiday problems
Get consumer advice – consumeradvice.scot
If you need more help with a consumer problem, you can call us.
Telephone: 0808 164 6000
Product recalls and safety notices
Find information on unsafe products and recalls.
View product recalls and safety notices – Chartered Trading Standards Institute