Improving energy efficiency in your home
Advice from Home Energy Scotland
Home Energy Scotland is a national network of advice centres. They are managed by the Energy Saving Trust and funded by the Scottish Government.
They offer free and impartial advice and support to help you:
- make your home warmer
- reduce energy bills
- contribute to a greener, more sustainable future
- with details of energy efficiency grants and interest free loans
Contact Home Energy Scotland:
Telephone: 0808 808 2282
They operate a dedicated centre for the south west of Scotland (Ayrshire and Dumfries and Galloway) based at the Energy Agency in Ayr.
Dumfries and Galloway Handy Energy Advice Team
The Dumfries and Galloway Handy Energy Advice Team (D&G HEAT) offers free advice and practical support to help you reduce energy use and manage your bills
The service is delivered by Dumfries and Galloway Citizens Advice Service and D&G HandyVan.
You may be eligible if you:
- are aged 60 or over
- have a disability or long-term health condition
- live in a privately owned or rented home
If you are eligible, you can get:
- a home visit with energy advice
- support with energy issues and bills
- small energy-saving items for your home
Get advice from D&G Handy Engery Advice Team
Telephone: 0300 303 4321
Area Based Schemes – external wall insulation
Area Based Schemes are local authority-led energy efficiency projects, focussing on external wall insulation.
The Energy Agency manages the delivery of the Area Based Scheme on our behalf.
The Scottish Government provides substantial grant funding for property owners in the private sector to enable inclusion in the local authority projects. The funding covers the majority of the cost. You, however, may be asked to contribute, too.
If your property is selected for inclusion in an Area Based Scheme, our agent will write to you directly with more information.
Energy Company Obligation (ECO) – energy efficiency improvements from energy companies
ECO is a government energy-efficiency scheme in Great Britain, administered by Ofgem. It is designed to tackle fuel poverty and help reduce carbon emissions.
Energy companies are obliged to deliver energy efficiency measures to domestic properties. It was first introduced in 2013 and ECO-4 is the fourth version of this scheme, running until 2026.
If you're looking for advice on ECO-4 funding, we've partnered with the Ayr-based charity, the Energy Agency, to help guide our approach. You can find more information about the support they offer on their website.
Statement of intent
Publication of this statement of intent confirms our agreement with Ofgem to take part in the flexible eligibility element of ECO-4.
We are required to publish the current and withdrawn statements of intent.