Trusted Trader scheme

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Find a trusted trader

The scheme is mostly used by home improvement traders. They are reviewed by customers, and checked and monitored by us to make sure they're trading legally.

Find a trusted trader

Limitations

The trusted trader scheme lets consumers comment on the trusted traders. It does not guarantee:

  • the financial standing of traders
  • traders' health and safety procedures
  • the quality of traders' work
  • any compensation when things go wrong

Complain about a trader

If you cannot resolve your complaint with a trader, you can make a complaint to us.

call 030 33 33 3000
email tradingstandards@dumgal.gov.uk

We will respond to within 5 working days. We'll also tell the trader about your complaint.