Find a trusted trader
The scheme is mostly used by home improvement traders. They are reviewed by customers, and checked and monitored by us to make sure they're trading legally.
Limitations
The trusted trader scheme lets consumers comment on the trusted traders. It does not guarantee:
- the financial standing of traders
- traders' health and safety procedures
- the quality of traders' work
- any compensation when things go wrong
Complain about a trader
If you cannot resolve your complaint with a trader, you can make a complaint to us.
Telephone: 030 33 33 3000
Email: tradingstandards@dumgal.gov.uk
We will respond to within five working days. We'll also tell the trader about your complaint.